Welcome to #1 Cochran

I purchased a 2024 Mazda CX-90, and I am extremely disappointed with both the vehicle's quality and Mazda's handling of this situation. In less than two years and with only 22,000 miles on the vehicle, the right rear tire was completely worn out. When I contacted Mazda regarding this issue, instead of taking responsibility or properly investigating the problem, they immediately suggested that it was my fault, claiming that I may have hit a curb or another object with the right rear wheel. They then determined that the vehicle needed a four-wheel alignment and charged me for it, implying that ... Read More

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Google - Nov 2, 2026

I purchased a 2024 Mazda CX-90, and I am extremely disappointed with both the vehicle's quality and Mazda's handling of this situation. In less than two years and with only 22,000 miles on the vehicle, the right rear tire was completely worn out. When I contacted Mazda regarding this issue, instead of taking responsibility or properly investigating the problem, they immediately suggested that it was my fault, claiming that I may have hit a curb or another object with the right rear wheel. They then determined that the vehicle needed a four-wheel alignment and charged me for it, implying that the alignment issue was the cause of the excessive tire wear. On top of that, I was told that I had to replace all four tires because of the condition of just one tire, leaving me responsible for the entire expense. What makes this situation even more frustrating is that I had already expressed concerns about this particular tire approximately four months earlier. At that time, I brought the vehicle in for an inspection, and the dealership assured me that everything was perfectly fine. Now, just four months later, the tire is completely worn out, and I am being held responsible for the problem. I simply cannot understand how a relatively new vehicle, with less than 22,000 miles and under two years of ownership, could develop such a serious tire wear issue, yet the dealership refuses to take any responsibility and instead shifts all the blame and costs onto the customer. I expected much better quality, customer service, and accountability from Mazda. Unfortunately, this experience has completely destroyed my confidence in the brand. I feel that Mazda has failed to stand behind its product and has treated a loyal customer unfairly. This experience has been extremely disappointing, and I will seriously reconsider ever purchasing another Mazda vehicle in the future. I would not recommend this experience to anyone who expects a manufacturer and dealership to stand behind the quality of their vehicles.

Kurt and Jen helped in any way possible to get me a car. Highly highly recommend going to see them or just talking to them if you're looking to get a car. They are the best

Process was as it should be. Everything was in black and white and went from start to finish as should be expected.

Hands down the best car buying experience my wife and I have ever had. We didn’t get everything we wanted but Donnie (Sales Professional) and Mike (Manager) were ensured they listen, understood must haves and worked to get to a place we could get a deal done. Would recommend this duo to anyone wish they had a pair like this at the Suburu dealership

I came in to look at a 2026 Santa Fe Hybrid Calligraphy. One that they showed me had been previously rear-ended during a test drive. The repair records showed about $15,000 in damage, including a replaced liftgate, bumper parts, sensors and wiring, plus a recycled tail lamp and some aftermarket parts. Even with that history, the dealer discount was only $2,108. That's about what another Pittsburgh-area Hyundai dealer advertised on an undamaged version of the same SUV. The rest of the "savings" on the worksheet was Hyundai's factory rebates, which every buyer gets, including my $500 military rebate. When I ... Read More

Full review text opened.

Google - Nov 1, 2026

I came in to look at a 2026 Santa Fe Hybrid Calligraphy. One that they showed me had been previously rear-ended during a test drive. The repair records showed about $15,000 in damage, including a replaced liftgate, bumper parts, sensors and wiring, plus a recycled tail lamp and some aftermarket parts. Even with that history, the dealer discount was only $2,108. That's about what another Pittsburgh-area Hyundai dealer advertised on an undamaged version of the same SUV. The rest of the "savings" on the worksheet was Hyundai's factory rebates, which every buyer gets, including my $500 military rebate. When I pushed back, the sales manager told me he couldn't go any lower and lectured me on how Honda can take more off MSRP than he can. It felt condescending, and like he was trying to convince me there was no room to move on a car with a major accident on its record. He wouldn't take anything off. The salesman did share the full repair paperwork, which I appreciated. But as a veteran and an informed buyer, I expected a price that reflected the car's history and a straight conversation. I didn't get either.

Dealership lacks ability to communicate with customers. Vehicle has been with them for almost 2 weeks. Every time I call, they are unavailable and I'm told the service advisor will call back. Going on eight business days now and still no call back. Horrible place to get a service done.

Not happy about waiting for 5 hours for inspection, emission, tire rotation and oil change…. And charged $89.95 for wiper blades.

2 1/2 hour wait for and inspection on a brand new car with no emissions and I had a appointment time set! Plus I might add that there was no other customer waiting, just me in the lobby!