Welcome to #1 Cochran

Tina is amazing! Fantastic customer service. Would not go anywhere else. Answered all my questions. When im ready to trade up Tina is my girl.

As always my experience at 1 Cochran Mazda Wexford was excellent!! Kristen , our service advisor was very professional and helpful from start to finish! Thanks to everyone who was involved!

I am very dissatisfied with the situation that occurred at your service department with my vehicle. This is the second time out of four appointments that I brought my vehicle in for an oil change, and a tire rotation that I have been charged for a tire rotation that was not performed. If I had not marked my tires, I would have been charged for a service that was not performed not once but twice. Yes I was compensated, that is not the point. If I would have to bring vehicle in for a more serious issue in the future, ... Read More

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Google - Oct 13, 2026

I am very dissatisfied with the situation that occurred at your service department with my vehicle. This is the second time out of four appointments that I brought my vehicle in for an oil change, and a tire rotation that I have been charged for a tire rotation that was not performed. If I had not marked my tires, I would have been charged for a service that was not performed not once but twice. Yes I was compensated, that is not the point. If I would have to bring vehicle in for a more serious issue in the future, how am I to trust that the mechanic or tech has performed their duties correctly or performed the at all. It's disheartening to know that I cannot trust your service department. I also wonder how many other clients had services that where not performed, yet charged. Feel free to contact me.

Quick and thorough service.

I did a dropoff service for an oil change and an engine diagnostic and received zero updates throughout the day, making it very difficult to coordinate a ride for pick-up at the end of the day. I called 3 separate times for updates and was told my advisor would return my call, which never happened. Someone did finally call me 13 minutes before closing who couldn't fully describe to me what my car actually needed based on the results of the engine diagnostics test, a nearly $200 service, and put me on hold twice to confer with the technician. They had also ... Read More

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Google - Oct 10, 2026

I did a dropoff service for an oil change and an engine diagnostic and received zero updates throughout the day, making it very difficult to coordinate a ride for pick-up at the end of the day. I called 3 separate times for updates and was told my advisor would return my call, which never happened. Someone did finally call me 13 minutes before closing who couldn't fully describe to me what my car actually needed based on the results of the engine diagnostics test, a nearly $200 service, and put me on hold twice to confer with the technician. They had also apparently gotten a new system 2 days prior, resulting in an even longer time on the phone and headache while the well-meaning gentleman that called me attempted to figure out how to remote pay before realizing he could do it manually and also told me the wrong price over the phone - it ended up being about $20 more than what he said. They acknowledged short staffing, but compared to the high-quality service I'd received years prior (I've been a Hyundai owner since 2013), I could not have been more disappointed and disgusted by my appointment yesterday. At this point I'll just go to a third party garage.

These people at Cochran keep texting my number to reach someone named "Jahnita." I've told them every time that there is no Jahnita here, but they keep writing anyway. Lack of attention to detail, wouldn't you say?

I booked an appointment with service for my 2025 Nissan Rouge, which has a coolant leak. They tested the coolant pressure system to make sure it held pressure but not to see if there was too much pressure. Aware of this, the service tech tried to convince me to, instead, pay $200 for a coolant flush before 50,000 miles and thencome back for repeated $202 coolant flushes every 30,000 miles instead of putting my vehicle back into service to investigate further. They checked the coolant pressure, pulled the dip stick, gave the car back to me. Told me to book another appointment in 500 miles and ... Read More

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Google - Oct 9, 2026

I booked an appointment with service for my 2025 Nissan Rouge, which has a coolant leak. They tested the coolant pressure system to make sure it held pressure but not to see if there was too much pressure. Aware of this, the service tech tried to convince me to, instead, pay $200 for a coolant flush before 50,000 miles and thencome back for repeated $202 coolant flushes every 30,000 miles instead of putting my vehicle back into service to investigate further. They checked the coolant pressure, pulled the dip stick, gave the car back to me. Told me to book another appointment in 500 miles and nothing could really be done until my vehicle lights up a code on the dashboard. It’s still leaking coolant.