Welcome to #1 Cochran

I did not receive any service during my visit. I scheduled an appointment for an inspection and to get my door lock fixed. I dropped my vehicle off the night before to ensure it would be ready. Unfortunately, my vehicle sat there all day without ever being looked at. What made the experience even more frustrating was the complete lack of communication. I received no calls or updates throughout the day. When I got off work at 4:00 PM, I called to check on the status of my vehicle, only to be told that it had not even been inspected and ... Read More

Full review text opened.

Google - Nov 10, 2026

I did not receive any service during my visit. I scheduled an appointment for an inspection and to get my door lock fixed. I dropped my vehicle off the night before to ensure it would be ready. Unfortunately, my vehicle sat there all day without ever being looked at. What made the experience even more frustrating was the complete lack of communication. I received no calls or updates throughout the day. When I got off work at 4:00 PM, I called to check on the status of my vehicle, only to be told that it had not even been inspected and was asked if I could leave it overnight again. I politely declined and went to pick up my vehicle. I understand that unexpected delays can happen, but there is no excuse for the lack of communication or for allowing a customer's vehicle to sit all day without providing the scheduled service. Overall, this was a very disappointing experience and a waste of my time. I would have appreciated a simple phone call letting me know that they would not be able to honor my appointment.

The gentleman behind the counter was very helpful when I got there, and they did not have me on the schedule. I am 100% sure that I had made arrangements to be there at that particular time, and he explained that the scheduling system was new and that they were experiencing problems. He fit me in without a problem. When I had issues with an insurance card that I had not realized had not been printed out, he worked with me to make it all function in spite of that issue. He was sweet and kind and helpful.

I scheduled my annual inspection for my 2023 Mazda CX-50 and was offered a hassle free appraisal at the same time. While I was there, I was introduced to Vadym who made this process as simple as possible. He was able to get a quick offer on my 2023 model, and reviewed their inventory to figure out what they had in stock that would meet my needs. I was unable to complete all of the paperwork at the dealership that day due to a family emergency. Both he and Kristen were super understanding and accommodating of my circumstances and were sure to ... Read More

Full review text opened.

Google - Nov 9, 2026

I scheduled my annual inspection for my 2023 Mazda CX-50 and was offered a hassle free appraisal at the same time. While I was there, I was introduced to Vadym who made this process as simple as possible. He was able to get a quick offer on my 2023 model, and reviewed their inventory to figure out what they had in stock that would meet my needs. I was unable to complete all of the paperwork at the dealership that day due to a family emergency. Both he and Kristen were super understanding and accommodating of my circumstances and were sure to have everything ready for me whenever I came back in on Saturday. This was truly a painless process and I could not be happier in my new CX50 Hybrid!

Very professional, Polite, clean facilities worked fast. First time I’ve been there glad I had experience.

Great experience at #1 Cochran Mazda. Buying was a straightforward, minimal-negotiation process. Vadym was an amazing salesperson, great to talk with, and easy-going. He clearly sells with passion not pressure.

Very good customer service, would recommend them also!

Not good the did check everything before I bought it because at the same time both the front windows regulator what at same time

Very nice people helpful answers all our questions

Used cars here are too used. Don’t make my mistake. The first car I tried had a clutch that was nearly worn out. As for the car I bought, they disclosed that there was as they said, just a *small* oil leak. I thought a small leak could be fixed easily enough, however the issue is much greater and actually requires the entire engine to be removed. So, yeah, be sure to get a third party check if you want to buy from here. Don’t make my mistake.