Welcome to #1 Cochran

Excellent buying experience. Offered a great price and buying process was simple and hassle free. Jaime at Wexford Mazda was very accommodating and knowledgeable.

been a customer at Nissan for years thanks to Stan. He’s always make sure everything is taken care of with great deals. Will be back.

⭐⭐⭐⭐⭐ I had a great experience purchasing my new vehicle at #1 Cochran Nissan West Hills! Dave Roman was wonderful to work with throughout the entire process. He was friendly, knowledgeable, patient, and made everything feel easy and stress-free. I really appreciated his helpfulness and the fact that I never felt pressured or rushed into making a decision. Dave made what can sometimes be an overwhelming experience a really positive one! I’m so happy with my new Nissan Rogue and would definitely recommend asking for Dave if you’re in the market for a new vehicle! 😊

Wasn’t 100% sure when I was going to hop into a new car but I submitted info about a new Nissan Rogue Rock Creek. I then was reached out to by Stan who was prepared with all the info about my request which made it a seamless process. I gave him my info and items he needed and within just a couple hours he had everything ready to go. I went in the next day and the service and genuine friendly nature of Stan was fantastic. I was then set up with Khari in finance to get into my new ... Read More

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Google - Oct 26, 2026

Wasn’t 100% sure when I was going to hop into a new car but I submitted info about a new Nissan Rogue Rock Creek. I then was reached out to by Stan who was prepared with all the info about my request which made it a seamless process. I gave him my info and items he needed and within just a couple hours he had everything ready to go. I went in the next day and the service and genuine friendly nature of Stan was fantastic. I was then set up with Khari in finance to get into my new vehicle. Khari, too, was a class A act. Overall, I have never had this easy of a car buying process and am probably now a life long #1 Cochran buyer. I recommend highly.

Went in for an oil change/oil filter change, tire rotation, and multi point vehicle inspection. During check in the service advisor Derek up charged us by stating what services we asked for and then added an additional service without consent. He told us 1 hour to 90 minutes and the service exceeded that time (over 2 hours).We arrived at 8:30am and checked in with Derek at 9:45am to ask about the status. He told us 5 minutes and the car was not pulled out until 10:20am. We reviewed service status and noticed the air filter was added and when we asked he ... Read More

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Google - Oct 24, 2026

Went in for an oil change/oil filter change, tire rotation, and multi point vehicle inspection. During check in the service advisor Derek up charged us by stating what services we asked for and then added an additional service without consent. He told us 1 hour to 90 minutes and the service exceeded that time (over 2 hours).We arrived at 8:30am and checked in with Derek at 9:45am to ask about the status. He told us 5 minutes and the car was not pulled out until 10:20am. We reviewed service status and noticed the air filter was added and when we asked he snapped at us and told us we agreed to it. He begrudgingly offered to take the price of the air filter off and we agreed and left. We drove down the road and checked the oil and tire rotations. The tire rotation was not completed correctly (switched back and forth instead of crossing the tires) and my oil was only filled halfway. We returned back to the service counter and voiced our concerns and he brushed us off very rudely. We spoke to the service technician instead (I believe his name is Randy) and he double checked the oil. He held himself accountable for his mistake and kindly apologized and filled the oil. Randy was lovely and we greatly appreciated his help. Besides Randy we were very disappointed with customer service from the service advisor Derek due to him being rude and continuously brushing us off.

Will do everything possible to weasel out of honoring their own manufacturers warranty. Do not buy a new car here.

I Scheduled a 9:30 AM appointment on October 22 for a state inspection and a software issue. I offered to wait but was told it would take 2.5–3 hours, so I left the car. By 2:20 PM I had heard nothing, so I called for an update. At 3:00 PM I was told the car was still in the shop. When I arrived at 3:15 PM, no work had been started at all. Only then was I told my appointment was a "drop-off" and they would get to it when a technician was available. Nobody explained this when I booked or checked in. If ... Read More

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Google - Oct 23, 2026

I Scheduled a 9:30 AM appointment on October 22 for a state inspection and a software issue. I offered to wait but was told it would take 2.5–3 hours, so I left the car. By 2:20 PM I had heard nothing, so I called for an update. At 3:00 PM I was told the car was still in the shop. When I arrived at 3:15 PM, no work had been started at all. Only then was I told my appointment was a "drop-off" and they would get to it when a technician was available. Nobody explained this when I booked or checked in. If an appointment doesn't mean the work starts around that time, what is the point of scheduling? I lost most of my day and left without any service done.

My experience here was terrible and I’m actually still going through some issues. My car went in for a few recalls. Somehow they broke my ignition where the keys go in and then try to make it seem like it was broken already, which was crazy because it obviously worked when they received it. I didn’t get my car back for a month and when I got it back, my front lights aren’t working and my automatic car starter isn’t working. Communication from them is terrible. My experience was just all around bad so really they ... Read More

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Google - Oct 22, 2026

My experience here was terrible and I’m actually still going through some issues. My car went in for a few recalls. Somehow they broke my ignition where the keys go in and then try to make it seem like it was broken already, which was crazy because it obviously worked when they received it. I didn’t get my car back for a month and when I got it back, my front lights aren’t working and my automatic car starter isn’t working. Communication from them is terrible. My experience was just all around bad so really they get zero stars.