Welcome to #1 Cochran

Darius made things super easy. Fastest purchase I’ve ever made!

Kurt Meixner was a great sales person, although there was a lot to learn coming from a 2014 Patriot to the 2026 Grand Cherokee he was most patient and quite detailed in his vehicle summary. Taylor Brown in Finance was also great, doing all our paper work so that we were on our way with our new vehicle. Thank you to both.

Great dealership, very friendly and easy to work with

Ryan and his team are amazing! Love the service videos and appreciate the great communication and customer support!

My salesperson was Stan and he was always quick to respond to my emails. He was straightforward and very knowledgeable. Great personality, easy to work with. I would recommend him if I know anyone looking for a new or used car. Sam the finance manager was amazing. Hands down the best car financing experience I’ve had. Super friendly, knowledgeable and just made the whole experience seamless.

I did a dropoff service for an oil change and an engine diagnostic and received zero updates throughout the day, making it very difficult to coordinate a ride for pick-up at the end of the day. I called 3 separate times for updates and was told my advisor would return my call, which never happened. Someone did finally call me 13 minutes before closing who couldn't fully describe to me what my car actually needed based on the results of the engine diagnostics test, a nearly $200 service, and put me on hold twice to confer with the technician. They had also ... Read More

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Google - Oct 10, 2026

I did a dropoff service for an oil change and an engine diagnostic and received zero updates throughout the day, making it very difficult to coordinate a ride for pick-up at the end of the day. I called 3 separate times for updates and was told my advisor would return my call, which never happened. Someone did finally call me 13 minutes before closing who couldn't fully describe to me what my car actually needed based on the results of the engine diagnostics test, a nearly $200 service, and put me on hold twice to confer with the technician. They had also apparently gotten a new system 2 days prior, resulting in an even longer time on the phone and headache while the well-meaning gentleman that called me attempted to figure out how to remote pay before realizing he could do it manually and also told me the wrong price over the phone - it ended up being about $20 more than what he said. They acknowledged short staffing, but compared to the high-quality service I'd received years prior (I've been a Hyundai owner since 2013), I could not have been more disappointed and disgusted by my appointment yesterday. At this point I'll just go to a third party garage.

These people at Cochran keep texting my number to reach someone named "Jahnita." I've told them every time that there is no Jahnita here, but they keep writing anyway. Lack of attention to detail, wouldn't you say?

I booked an appointment with service for my 2025 Nissan Rouge, which has a coolant leak. They tested the coolant pressure system to make sure it held pressure but not to see if there was too much pressure. Aware of this, the service tech tried to convince me to, instead, pay $200 for a coolant flush before 50,000 miles and thencome back for repeated $202 coolant flushes every 30,000 miles instead of putting my vehicle back into service to investigate further. They checked the coolant pressure, pulled the dip stick, gave the car back to me. Told me to book another appointment in 500 miles and ... Read More

Full review text opened.

Google - Oct 9, 2026

I booked an appointment with service for my 2025 Nissan Rouge, which has a coolant leak. They tested the coolant pressure system to make sure it held pressure but not to see if there was too much pressure. Aware of this, the service tech tried to convince me to, instead, pay $200 for a coolant flush before 50,000 miles and thencome back for repeated $202 coolant flushes every 30,000 miles instead of putting my vehicle back into service to investigate further. They checked the coolant pressure, pulled the dip stick, gave the car back to me. Told me to book another appointment in 500 miles and nothing could really be done until my vehicle lights up a code on the dashboard. It’s still leaking coolant.

Very displeased with free inspections on 2025 CX5. Part of sales pitch and advertising state free inspection, pay emissions. Yesterday and last year was charged $59 for labor. THAT IS NOT FREE INSPECTION. Would like a response from management how this is free. Any inspection is mostly labor!