Communications/Electronic Messages/SMS/Text Messages:

We value your privacy and are committed to protecting your personal information. As part of our services, we may send you SMS messages for purposes such as:

• Sending one-time passwords (“OTPs”) for verification and secure login
• Sharing important service-related updates or alerts
• Providing transaction confirmations or reminders

How we use your mobile number:

• Your mobile number will only be used for communication directly related to your account and services.
• We do not share, sell, or disclose your mobile number to third parties for marketing purposes without your consent.
• SMS messages may be delivered via secure third-party SMS gateway providers, who are bound by strict data protection agreements.
• You may opt out of non-essential SMS communications at any time by following the unsubscribe instructions provided in the message or by contacting our support team. For ClubOne Rewards, you can update your preferences on clubonerewards.cochran.com.
• Essential messages (such as OTPs and security alerts) are mandatory for your account’s security and cannot be opted out of.

We ensure that all personal data, including your mobile number, is stored securely and processed in accordance with applicable data protection laws.

Notwithstanding anything to the contrary in this privacy policy, your consent to receive SMS messages applies solely to us. It does not apply to the activities of any third party. We will not share your mobile number with any third party for their marketing or promotional purposes.

By agreeing to receive text or electronic messages from us, you expressly consent to receive marketing, informational, and/or transactional text or audio messages (audio messages and calls include artificial or pre-recorded messages or calls) that may be sent using an automatic telephone dialing system and/or software, by or on behalf of us, at the phone number or electronic address you provide us. You may receive different types of messages including advertising, transactional, operational, or informational messages at that phone number or electronic address, including order confirmations; shipping and delivery notifications; multi-factor authentication; requests for information; promotional information; appointment information; appointment status updates; and appointment reminders, or other messages in connection with our Services. We may not be able to deliver messages to all mobile carriers. Message and data rates may apply. You can opt-out of receiving further text messages at any time. After indicating your preference to stop receiving text messages, you may receive additional communications confirming that your request has been received and processed, and you may continue to receive text messages for a short period while we process your request(s). Providing consent to receive messages is not a condition of purchasing any property, goods, or services. Personal information collected in connection with any communication or message is subject to the terms of this Privacy Policy. Messages exchanged with us, and phone calls with us, may be monitored or recorded including by third parties on our behalf. If you send or receive messages with us via SMS, text message, phone call, our Site (consistent with any website consent banner settings), or other electronic communication, we (or our third-party vendors on our behalf) may log data and signaling information in connection with the messages including the contents of the messages, phone numbers, phone carriers, electronic address, electronic routing information, and the date and time that any messages were processed. We (or our third-party vendors on our behalf) may also track your actions in response to the messages you receive from or on behalf of us such as whether you deleted, opened, or forwarded such messages. We (or our third-party vendors on our behalf) may also store information that you provide through communications with us, including from phone calls, letters, emails, and other electronic messages, or in person.