Tekion transition hub
Behind every great customer experience is a great team equipped with the right tools.
Tekion will help us deliver a more consistent, transparent, and efficient experience – from sales to service and every interaction in between.
This Transition Hub is your go-to resource for updates, downloads, training, and support. The future of how we work starts here.
A new platform means a new way of working. Tekion is designed to help make everyday tasks simpler, improve communication across teams, and give you the information you need to do your best work.
Spend less time navigating multiple systems and searching for information. Tekion brings key information together in one connected platform, helping you find what you need faster and make decisions with greater confidence.
Stay more connected with your teammates and customers. With improved access to real-time information, teams can collaborate more effectively, reduce handoffs, and create a smoother experience from one department to the next.
Technology should make work easier – not more complex. Tekion helps streamline everyday workflows so our teams can spend less time managing processes and more time focused on delivering exceptional experiences for our customers.
Every team member plays an important role in making this transition successful. Through training, resources, and ongoing support, we’ll help you build confidence and make the most of the new platform.
We recognize that change doesn’t happen overnight. There will be speed bumps, learning curves, and questions along the way. That’s all part of the journey.
Our goal is to make this transition as smooth as possible by providing the training, resources, and support you need to feel comfortable and confident using the new platform.
Chat with Tekion Support, submit a ticket, request a callback, or search the Knowledge Base for how-to articles and troubleshooting resources.
Access: Select Get Help at the top of the Tekion screen.
Build your Tekion knowledge through role-based courses, guided learning, and quick training videos.
Tekion Academy: Access from the App Grid in the upper lefthand corner, type “tekion” and select the Tekion Academy icon for role-specific courses and learning paths.
Learning Center: Select the green question mark icon to the right of the Get Help button for quick training videos.
Join Tekion Jumpstart Webinars for live training on key features, workflows, and best practices.
Get just-in-time, in-app guidance for the Tekion screen or process you're working in.
Access: Select the green question mark icon on supported screens to view guides and receive step-by-step onscreen instructions.
Questions? Open a chat with our Launch Leadership Team for answers and guidance.
The success of Tekion depends on all of us. Ask questions, use the resources available, and share feedback throughout the transition. Every question helps us learn, improve, and create a better experience for our teams and our customers.
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